To reset or update your MINI Charging login credentials, follow these steps:
Resetting your password
- Go to the [%key:brand_idm_href%] ID Login page, accessible via [%key:brand_idm_href%].
- Click on "Forgot password" and follow the instructions to reset your password.
Tip: If you do not receive a password reset email, it is possible that your [%key:brand_idm_href%] ID is different from the email address that you used for registering your account. Please note that your login and communication email addresses may be different. Please try logging in with another one of your frequently used email addresses.
Changing your login email or password
To update your login email address or password used for your MINI Charging account, you must update these details directly on the [%key:brand_idm_href%] page, accessible via [%key:brand_idm_href%].
Updating communication email address
Once logged into your MINI Charging account:
- You can update the email address used for receiving billing and marketing communications.
Note: This change does not affect your login email address, which will remain unchanged unless updated separately via the [%key:brand_idm_href%] website.
